LIMITED WARRANTY
Response Audio SE, Signature & Reference 302/502A
This product is warranted for the period stated from the date of original purchase.

1. Chassis and Transformers 1 year
2. Electron Power Tubes 3 months

Who is protected by this warranty.
Your new tube product warranty protects the original owner and all subsequent owners, so long as original bill of sale is presented when warranty service is required. In addition, a warranty card is not included with your product. Your original invoice will serve as proof of purchase. A copy of this invoice MUST be submitted prior to any warranty or service work.

What is covered by the warranty

Your new product warranty covers all defects in material and workmanship with the following specified exceptions. These are:(1) Electron tubes are warranted for only 3 months (2) damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance); (3) modification or internal tampering to the product; (4) damage accruing during shipping (all damage claims must be submitted to us within the specified time and the carrier); (5) damage to or deterioration to any accessory or decorative wooden or aluminum surface; (6) damage resulting from failure to follow instructions contained within the manual for this product if so provided; (7) damage resulting from the performance of repairs by someone other than the authorized repair facility as listed above; (8) any product on which the serial number has been effected, tampered with or removed; (9) products used as demonstration or display models prior to purchase by owner (10) products used for purpose other than home entertainment use (any product used for commercial use will be void of any warranty coverage)..

How to obtain warranty services

If your new tube product ever needs service within it’s warranty period, please write to or call the authorized repair facility mentioned above (Attn: Customer Service dept.). We will direct you to the proper location to send your unit for repair in which case we will provide a Service Return Authorization and complete shipping instructions. Either way, you will be required to provide a copy of the original bill of sale to establish the date of purchase. Please do not ship your product without first obtaining the proper instructions.

Who pays for what

We will be happy to pay all labor and/or material expenses for all repairs covered by this warranty. If necessary repairs are not covered by this warranty, or if this unit is examined which is not in need of repair, you will be charged for the repairs and/or examination.

You will be responsible for any shipping charges in getting your product to our authorized repair facility. We will pay for return shipping back to the consumer only if repairs were covered by the warranty. Please be sure to save all original packaging material and boxes because a nominal charge will be made for additional replacement cartons.

For all warranty service in Canada, Alaska and Hawaii, the consumer is responsible for shipping charges BOTH ways.

Limitation on implied warranties

Implied warranties of merchantability and fitness for particular purpose are limited in duration to the length of this warranty unless otherwise provided by state law.

Exclusion of certain damages

Product liability is limited to the repair or replacement at our option, of any defective product and shall in no event include incidental or consequential damages, so the above limitations may not apply to you.

We sincerely thank you for your expression of confidence in theses products. These products have been painstakingly assembled and/or modified by highly trained personnel.